Issue impacting inbound and outbound calling.
Incident Report for Dialpad Japan
Resolved
We've verified that our changes prevented this recurring at 3 (JT).
Posted Jun 22, 2020 - 11:07 PDT
Identified
We've identified this issue and are working to make sure it does not recur at 3:00 (JT).
Posted Jun 22, 2020 - 10:36 PDT
Investigating
We're investigating an issue affecting inbound and outbound calling (which is impacting users trying to join UberConferences). This occurred from 1-1:05 and from 2-12:05 (JT). Calls unaffected other than during those time periods.
Posted Jun 22, 2020 - 09:00 PDT
This incident affected: Telephony Infrastructure: Inbound calls and Telephony Infrastructure: Outbound calls.